vibrations

This has happened in call centre of HSBC in visakhapatnam branch,A.P,INDIA.one of its level-8 officer in its call centre,withdrew 47 lakh rupees from an online account of one of its customers.details are as below:

yuvapagoni of Ahens-Greece,has an account in Dubai branch of HSBC.to know some details about her account,she called visakhapatnam branch and it was attended by Rahul kumar (who is from Asamsol,West Bengal)who was level-8 officet of HSBC call centre.she mentioned her pin number and account number during the talk unexpectedly and he saved them.

Then he opened two accounts in HSBC one with his name as rahul prasad (with his original pic)and other as spectrum constructions.he converted 67 lakhs from yuvapagoni’s Dubai account in 5 terms.Aa a rule,when a money transacton is done from foreign country to india,mumbai based inword remittance team(IRT)calls the concerned person to for permission to transfer the money.Rahul who created a fake email id and mobile number on her name,spoke like yuvapagoni and permitted IRT to transfer money.47 lakhs were transfered to his account.

Then he resigned his job.before accepting his resignation,when the higher officials observed the call of yuvapagoni and rahul’s conversation which was recorded,they came to know the truth and at that time itself restricted spectrum constrction account.but by then he withdrew 47 lakhs.

He is caught by the police now and found that he invested all the amount in his brick kiln business and purchased a new safari car.

NOW WHAT SHOULD WE KNOW?

1.WHEN YOU CALL A CALL CENTRE,BE CAREFUL WHILE YOU TELL YOUR DETAILS.

2.DON’T MENTION YOUR PIN NUMBER ANYTIME TO ANYONE.

3.DON’T MENTION YOUR ONLINE BANK ACCOUNT NUMBER UNTILL ITS NECESSARY AND THE PERSON RECEIVED IT IS RELIABLE.

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